e-services
e-services

Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

MiFID II

The Markets in Financial Instruments Directive (MiFID) is the 2004/39/EU Directive of the EU which sets out a new institutional framework of operation for markets in financial instruments. 
It is implemented in the single market of the European Economic Area (EEA), that is, in the 28 member states of the EU along with Iceland, Norway and Liechtenstein. In Greek Law, this Directive has been incorporated with L.3606/2007, and it took effect on the 1st of November 2007.
The European Union reassessed and revised the framework of MiFID I and in 2014 published the Directive 2014/65/ΕΕ (MiFID II), and the Regulation (EU) 600/2014 (MiFIR), broadening the scope of the initial Directive.
The new framework of MiFID II aims, among other things, at greater transparency and protection of the investors as well as more effective market operation.
MiFID IΙ Directive was incorporated into the Greek legislation on January 2018 with Law 4514/2018.
More specifically, the MiFID/MiFID II framework sets out the way in which:

  • an agency or provider of investment services is to be organised and monitored. 
  • transactions are to be held between investment firms and customers in financial markets.
  • investment services are to be provided to customers.

MiFID/MiFID II provisions change the way providers of investment services are organised, thus making transactions easier and promoting harmonisation of investment markets in Europe. 
 
The most important change it brings about, however, is that it secures greater transparency and protection for investors, mainly those who do not have the necessary knowledge and experience. For example, MiFID/MiFID II provisions have an immediate positive impact on investors, as they provide for:

  • categorising investors according to their investment knowledge and experience
  • achieving the optimal result for the investor in the execution of his/her orders
  • evaluating the suitability and appropriateness of investment transactions, so that each investor can be presented with the investment solution that is really suitable for them, and so that they do not undertake greater risk than they would be willing to
  • notifying the investor about commissions and possible inducements
  • notifying the investor about the Conflict of Interest Policy of the company providing him/her with investment services

MiFID/MiFID II framework shall apply to investment firms, market operators, data reporting services providers, and third-country firms providing investment services or performing investment activities through the establishment of a branch in the Union.