e-services
e-services

Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Your data
Fill in your first name, last name and father’s name so that we can contact you.
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At Piraeus Securities, we strive to maintain a high level of service quality and are committed to providing personalized and the best possible customer service.
Collaboration
Fields marked with * are mandatory.
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In the context of managing your case, all updates and the corresponding response will be sent to your email address you have provided in this form.
Your issue
Please describe the issue in detail, so that it can be thoroughly investigated.
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A last step
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Notice on the protection of personal data

The processing of your personal data, which is carried out for the purpose of investigating and resolving the complaint you have submitted, is conducted in compliance with the applicable European and national legal and regulatory framework. For more detailed information on how Piraeus Securities processes personal data, please refer to the relevant page at the following link.

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