e-services
e-services

Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Alpha Bank

Announced on November 3, 2025, the completion of the acquisition of AstroBank in Cyprus. The transaction is expected to be c5% EPS accretive to the Group’s EPS on a fully phased-in synergies basis, while having a limited impact of c40bps on the Group’s CET1 ratio, consistent with the initial announcement on February 27, 2025. The acquisition is fully aligned with Alpha Bank’s strategic objective of strengthening its market presence and financial position in Cyprus, making Alpha Bank the third largest bank in Cyprus with assets of >€6.6bn, loans of >€2.0bn, and deposits of >€5.6bn.