e-services
e-services

Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Contact us

Contact us so we can help you whenever you need it.

Headquarters

Piraeus Securities

Stadiou 10, 10564, Athens

 

Telephone
+30 210 33 54 100


e-mail
info@piraeus-sec.gr

Visit in Google Maps
Contact formCustomer service centerCustomer service International MarketsDerivatives departmentRetail client's section Online platform - Help DeskPiraeus brainy/Asset management

Contact form

Contact us for any questions, information or support requests regarding your use of our products and services by completing the contact form.

Customer service center

  • +30 210 33 54 011
  • +30 210 33 54 010
  • +30 210 33 54 045
  • +30 210 33 54 003

Customer service International Markets 

  • +30 210 33 54 181
  • +30 210 33 54 136

Derivatives department

  • +30 210 33 54 008
  • +30 210 33 54 028
  • +30 210 33 54 182

Retail client's section  

  • +30 210 33 54 053
  • +30 210 33 54 089
  • +30 210 33 54 142

Online platform - Help Desk

  • onlinetrading2@piraeus-sec.gr

Piraeus brainy/Asset management

  • piraeusbrainy@piraeus-sec.gr